REFUND POLICY
Customer Guarantee – Mindfulness.Careers
At Mindfulness.Careers, we are dedicated to delivering exceptional, personalized online learning experiences that truly make a difference to the corporate world.
We proudly stand behind the quality of our 1-on-1 training sessions and materials. This Customer Guarantee is designed to give you peace of mind and full confidence in choosing our services.
Our Guarantee to You
Expert Instruction
We guarantee that all of our sessions are led by experienced instructors who bring both subject matter expertise and real-world experience to mindfulness. Each 1-on-1 session is thoughtfully designed to meet your specific goals while fostering clarity, engagement, and trust.
Personalized and Adaptive Experience
We guarantee a customized learning journey that respects your learning style, pace, and unique needs. Because our courses are delivered 1-on-1, we are able to adjust in real time to ensure you feel supported and empowered throughout the process.
Inclusive and Accessible Format
We guarantee that our programs are delivered in a format that is accessible and inclusive. Reasonable adjustments are available for learners with disabilities, including alternative formats, assistive technology compatibility, flexible scheduling, and more.
High-Quality Supporting Materials
We guarantee that all supporting materials—whether written summaries, audio guides, or worksheets—are clear, professional, and useful beyond the training itself. These materials are designed to reinforce learning and encourage ongoing practice.
Money-Back Option
Your satisfaction is important to us. If our training doesn’t meet your expectations, we offer a money-back option under the following terms:
Refund Request
You may request a refund within 14 days of completing the second session. Your request must be submitted in writing and include the reasons for your dissatisfaction, so we can understand how the experience fell short.
Active Participation
To be eligible for a refund, we ask that you attend and participate in the first two scheduled sessions. We believe full engagement is essential to giving the course a fair chance to deliver results.
Review and Resolution
We’ll review your request within 14 days. During this time, we may reach out to clarify your concerns or explore possible solutions. If a refund is warranted, we’ll process it promptly within 30 days using your original payment method.
Note: This guarantee is intended to support clients when our service truly falls short of expectations, not as a risk-free trial. We are always happy to address concerns throughout your learning journey and encourage open, ongoing communication.
Summary
At Mindfulness.Careers, we believe in meaningful, results-driven learning. Our guarantee reflects our commitment to your satisfaction, growth, and success. You can choose us with confidence, knowing that we are deeply invested in your experience and development every step of the way.
Let’s learn, grow, and move forward—together.